EmpowerHER Wave Agency Privacy Policy
1. Information We Collect
Personal Identification Information
We may collect personal identification information from Users in various ways, including, but not limited to, when Users:
Visit our SiteRegister for an accountSubscribe to our newsletterFill out a form (e.g., for community membership or lead magnet downloads)Participate in our online communities, such as PHAT Mermaids or Fearless Paddlers VIPPurchase our products or servicesEngage with us through social media or other third-party platforms
The personal information we may collect includes, but is not limited to:
NameEmail addressPhone numberPayment information (for transactions)Any other details you voluntarily provide
Users can choose not to provide personal information; however, this may limit their ability to access certain features, services, or activities available on the Site.
Usage Data
We may also collect non-personal identification information when Users interact with our Site or services. This data may include:
IP addressBrowser typeDevice informationOperating systemReferral source (such as the website or link that directed you to us)Activity data, including interactions on our Site (e.g., pages viewed, time spent on site, clicks, etc.)
This information is used to improve the functionality of our Site, provide a more personalized user experience, and optimize content delivery. Such data does not personally identify Users but helps us understand how our Site and services are being used.
2. How We Use the Information
We collect and use Users' personal and usage data for the following purposes:
To Improve Customer Service: Information you provide helps us respond to your support requests and needs more
efficiently.To
Personalize User Experience: We may use information to understand how our Users, as a group, use the services and resources provided on our Site, enabling us to customize content and
offerings.To
Process Transactions: We use personal data to fulfill and manage your orders, payments, and any service-related
communications.To
Send Periodic Emails: We may use the email address to send updates, respond to inquiries, provide support, or send promotional materials, provided you have opted
in.
To Manage Communities: Your information helps us manage participation in our communities like PHAT Mermaids and Fearless Paddlers VIP, including community-based notifications, events, and
engagement.To
Improve Our Site: We continually strive to enhance our website offerings based on the information and feedback we receive from you.
3. Sharing Your Information
We do not sell, trade, or rent Users' personal identification information to others. However, we may share your information with trusted third-party service providers to help us operate our business and provide our services. These third parties are bound by confidentiality obligations and are only permitted to use your information to perform specific tasks on our behalf.
Third-Party Service Providers
We work with the following types of third parties:
Payment processors for handling transactions securely.
Email service providers for sending newsletters and communications.
Marketing tools for analyzing web traffic and user behaviors (e.g., Google Analytics).
Community platforms for managing groups like PHAT Mermaids and Fearless Paddlers VIP.
Please be aware that these third-party services may collect, store, and process data in accordance with their own privacy policies. We recommend reviewing their policies to understand how your data is handled.
Affiliate Disclosure
We may engage in affiliate marketing, which involves embedding tracking links into the Site. If you click on an affiliate link and make a purchase, we may receive a commission. Please note that these third-party affiliates may collect your information according to their own privacy policies.
4. Cookies and Tracking Technologies
Our Site may use “cookies” to enhance the User experience. Cookies are small data files stored on your device that help track your activities on our Site, enabling us to:
Recognize repeat visitors
Deliver content tailored to your preferences
Analyze site traffic and usage patterns
Users can opt to set their browser to refuse cookies or to alert them when cookies are being sent. Please note, however, that if you block cookies, some parts of the Site may not function properly.
5. Data Security
We adopt appropriate data collection, storage, and processing practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our Site.However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee absolute security.
6. Your Data Rights
Depending on your location, you may have certain rights concerning the data we collect about you.
These rights may include:
Access to the personal data we have collected.
Correction of any incorrect or outdated data.
Deletion of your data upon request.
Portability of your data to another service provider.
If you wish to exercise any of these rights, please contact us at [email protected]
7. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. After that period, your information will be securely deleted or anonymized, unless legally required otherwise.
8. Children's Privacy
Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to remove it immediately. If you believe that we may have unintentionally collected information from a minor, please contact us at [email protected].
9. International Transfers of Data
If you are located outside of the United States, be aware that your information may be transferred to and processed in the U.S. By using our services, you consent to the transfer of your data to the U.S. and understand that the U.S. may not provide the same level of privacy protections as the laws in your country.
10. Changes to This Privacy Policy
EmpowerHER Wave Agency reserves the right to update this Privacy Policy at any time. When we do, we will post the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we protect their personal information.
By using this Site, you acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and be aware of any modifications.
11. Contacting Us
If you have any questions about this Privacy Policy, our data practices, or your interactions with this Site, please contact us at:
EmpowerHER Wave Agency
PSC 557 Box 3003
+81 90-9967-7113